We always recommend to hand wash our products with cool/cold water. Gently lather a PH-neutral liquid wash detergent over the mask making sure that the solution is majority water. But if you insist on using a washing machine, then please use a washing bag and PH-neutral liquid wash detergent. Make sure the setting is set to delicate. Do not spin/tumble dry. Please air or hang dry.

STANDARD 100 by OEKO-TEX® is a certification meaning that all products are tested and approved to support ecological safety and non-toxic substances are used.

Please send us an email at support@owlsleepco.com

To start a return, you can contact us at support@owlsleepco.com. We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Sometimes these can end up in your junk or spam folder so check there first and if still no luck then please contact our customer care team by emailing support@owlsleepco.com, and we will check to see if your order has come through. Please provide your full name and delivery address.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.