FAQs | Owl Sleep Co Skip to main content
Free US shipping on orders $75+
2 masks for $75. Mix any colors
Ships from New York City

Frequently asked questions

Can’t find what you need? Email support@owlsleepco.com.

Our masks
What makes it different?

Most masks are flat, so they press on your eyes and still let light in around the nose. Ours has contoured cups for zero pressure and soft edges that seal out light.

What's it made of?

100% 23 momme mulberry silk on the outside and lining, with a soft fill and an adjustable strap.

Does it really block all the light?

Yes. The contoured cups and soft edges seal out light, so it stays dark even when the sun comes up.

Will it press on my eyes or smudge my lashes?

No. The contoured cups leave room for your eyes and lashes, so there’s no pressure even if you sleep on your side.

Will it fit me?

The strap is adjustable, so it fits most heads and stays put all night.

Care
How do I wash it?

Hand wash in cool water with a gentle, pH-neutral detergent. Lay it flat in the shade to dry. No dryer, no iron.

How often should I wash it?

About once a week, or whenever it needs it.

Orders and shipping
How does 2 for $75 work?

Pick any two masks, same color or different. The second one is 44% off, applied automatically in your cart.

How does free shipping work?

Every US order of $75 or more ships free. Under $75, shipping is a flat $6.

When will my order ship?

Orders ship from New York within 1-2 business days. You’ll get a tracking link by email as soon as it’s on the way.

How do returns work?

Email support@owlsleepco.com and we’ll send you a return label. Masks need to be unused and in their original box. Full details are in our return policy.

How do I reach you?

Email support@owlsleepco.com and a real person will get back to you.